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Getting US Packages Abroad: How Package Forwarding Works

Some things will not ship internationally. A US forwarding address solves that, if you understand the fees and the customs side.

By Vaughn Bullard · · 4 min read

Affiliate disclosure: this guide covers a category where Past Customs has or may add affiliate links. If you sign up through one, Past Customs may earn a commission at no extra cost to you. Full disclosure.

Sooner or later you will want something that only a US store sells, or something a US store refuses to ship abroad. A specific vitamin, a replacement part, a book, a pair of shoes in your size. Package forwarding exists for exactly this.

A forwarding service gives you a US shipping address. You order to that address like any US customer. The service receives the package, then ships it on to you internationally. Simple idea. The details are where the money is.

How it works, step by step

  1. Sign up with a forwarding service and receive your US address, with a personal suite or account number.
  2. Shop as normal and ship to that address. Use your suite number exactly as given.
  3. The forwarder receives the package and logs it in your account, often with a photo and weight.
  4. You choose what to ship, how to ship it, and whether to combine packages.
  5. You fill in the customs declaration: what the items are and what they are worth.
  6. The forwarder ships it. You pay their fees plus the international shipping cost.
  7. The package goes through customs in your destination country, where duties and taxes may be charged.

The costs to expect

Membership. Some services charge a membership fee for better rates or features; others have a free tier.

Handling or receiving fees. Charged per package received, in some cases.

Consolidation. Combining several packages into one box usually reduces international shipping costs. There may be a fee for it, and it is usually worth it.

International shipping. The largest cost, priced by actual weight or size, whichever is higher. Bulky, light items are expensive to ship.

Storage. Most forwarders store packages free for a limited period, then charge daily.

Import duties and taxes. Charged by the destination country, not by the forwarder. These can be significant. Rules differ by country and change, so check the current rules for your destination before ordering anything valuable.

Ways to reduce the bill

  • Remove excess packaging. Many forwarders will repack into a smaller box on request. Smaller boxes cost less to ship.
  • Consolidate. Wait until several items arrive and ship them together.
  • Order light and dense. A heavy small item is often cheaper to ship than a big light one.
  • Compare carriers. Forwarders usually offer several options with different speeds and prices.
  • Do the full math before ordering. Item price, plus forwarding fees, plus shipping, plus likely duties. Sometimes the local version is cheaper after all.

Declaring honestly

Declare items accurately and at their real value. Undervaluing a package to avoid duty is dishonest and can lead to delays, fines, or seizure. Keep the original receipts in case customs asks.

What you cannot ship

Every forwarder and every carrier publishes a list of prohibited and restricted items. Common categories include batteries, aerosols, flammable items, perfume, certain foods, medications, and anything regulated. The destination country has its own list on top. Check both before ordering. Medications in particular can be heavily restricted; ask before you buy.

Where forwarding makes sense

It makes sense for items you cannot get locally, items that are much cheaper in the US even after costs, and things where the exact US version matters to you. It rarely makes sense for heavy everyday goods you can buy down the street.

Shipito

Shipito is one of the established forwarding services, and the Toolkit will include it once its listing is ready. There is no affiliate link here yet. When there is, it will be labeled clearly. Whatever service you choose, compare a few on the same sample package before committing.

Choosing between forwarders

Most forwarders look similar on their home pages. The differences show up in the details, so compare them on the things that matter to you:

  • Warehouse location. A warehouse in a state without sales tax can save money on some purchases. Check whether that applies to the stores you use.
  • Free storage period. Longer free storage gives you more time to consolidate.
  • Carrier choice. More carrier options usually means better prices for your destination.
  • Photo and inspection options. Useful when you want to confirm an order is correct before paying to ship it.
  • Customer support. Send a pre-sales question and see how quickly and clearly they answer. That tells you how a lost package will be handled.

Tracking and patience

International parcels can sit in customs for a while, and tracking updates sometimes go quiet for days. That is normal. Keep the tracking number, the declaration, and the receipts together, and do not panic at the first silence. If a package is held, the carrier or the local postal service will usually tell you what is needed, which is often a copy of the receipt or a clearer description of the contents.

Returns are hard

Returning an item from abroad to a US store is often slow and expensive, and some stores will not accept international returns at all. Before you order, check the size charts, the specifications, and the compatibility of anything electrical. Voltage and plug types differ between countries; an adapter changes the plug shape, not the voltage. Read the label on the power supply before you buy.

The short version

A forwarder gives you a US address and ships on from there. Consolidate, repack, declare honestly, and check both the prohibited list and your destination's duty rules before ordering. Fees and rules vary by service and country and change often, so check current terms first.

General information only, not financial, legal, tax, insurance, or medical advice. Prices, rules, and terms change; check current details with the provider or an official source.